What is Salesforce?
Salesforce is the world’s #1 customer relationship management (CRM) platform. It started as Software as a Service (SaaS) CRM company. Salesforce now provides various software solutions and a platform for users and developers to develop and distribute custom software. Salesforce.com is based on multi-tenant architecture. This means that multiple customers share common technology and all run on the latest release. You don’t have to worry about the application or infrastructure upgrades – they happen automatically. This helps your organization focus on innovation rather than managing technology.
With around 6 years of experience, I work as a senior Salesforce Developer. My expertise majorly lies in Sales Cloud, Service Cloud and Marketing Cloud. I have worked on end-to-end delivery of projects related to financial, health, banking and Ed-tech sectors. Love exploring both the configuration and customization side of Salesforce.